Frequently Asked Questions

Can I personalise my gift?

Yes, we personalise gifts with names, dates, messages, colours, and designs to suit your occasion.

How long will my order take?

Please allow a few days for creation, plus delivery time. Each product listing includes its estimated turnaround.

Can I book the souvenir booth?

Yes, our souvenir booth can be booked for weddings, birthdays, showers, and private celebrations.

What happens after booking?

We’ll confirm availability, setup details, event timing, and your chosen booth package before booking.

Can I change my order?

Please contact us promptly. We’ll do our best to accommodate changes before production begins.